Successful Results Of Plastic Surgery}

Successful results of plastic surgery

by

Bobby Ryatt

JOY OF SUCCESSFUL PLASTIC SURGERY (1st Example)

Surgeons in a USs, Louisville hospital give two constructive surgery patents a chance to enjoy the pleasure of throwing a ball and having both hands after loosing them in accidents years ago. The pleasure of enjoyment of the end result can often out weigh the pain of undergoing such surgical procedures, surgeons world wide are able to perform today. The personal choice of plastic surgery procedures are very much dependent on what you desire at the end of your operation.

One on the first successful plastic surgery operations was performed on Matt Scott of N.J. Mays Landing. Matt had lost his hand in a freak fireworks accident back in 1985. Matt Scott decided to undergo constructive plastic surgery in a Louisville hospital, the surgical procedure which took many hours of surgery and after care was a success and the patent enjoys the use of both his hands today.

The second successful plastic surgery operation was carried out by the same hospital in 2001 on another patent from Michigan . Jerry Fisher a contractor who had lost his hand in an accident. Although there have been several successful complete hand transplant operations carried in hospitals all over the world. It takes a very skilled and experienced surgical team to carry out such transplant procedures and equally dedicated team of physiotherapists to teach the patent how to use his new hand.

[youtube]http://www.youtube.com/watch?v=q2w9YTdkM_A[/youtube]

JOY OF SUCCESSFUL PLASTIC SURGERY (2nd Example)

The third man to have a complete hand transplant procedure carried out on him was David Savage also from Michigan. Underwent hours of surgery carried out by over 30 doctors who prepared the patient for his new hand from the donor. Dr Warren Breidenbach who was the lead surgeon is quoted as saying that Savage is doing exactly as they had expected.

Savage who had lost his hand 30 years ago in an accident is delighted with his new hand. The hand was successfully reconstructed and transplanted by the Surgeons using surgical skills that involved making the hand look like the rest of Mr Savages body.

If it wasnt for the contribution of skills of plastic surgeons or cosmetic surgeons Mrs Savage would have only known her husband as having one hand as that is how she had meet him all the years they had been married.

Such are the joys of successful plastic surgery, When asked how he felt the patient is quoted as saying I feel good, I am amazed It looks good. To tell you the truth, the day I woke up from surgery, it was like waking up from a 32-year sleep. I looked down, I saw it and it was like it was never gone. It was amazing.

I am looking forward to throwing a ball when he was asked what he was going to do in future. His wife said he always told me he was going to have two hands someday. He was serious and it has come through. This has been made possible by the great team of surgeons, the application of constructive surgery, plastic / cosmetic surgery and all of the other surgical skills.

Such Joys of successful plastic surgery are possible but what is equally important before such surgical procedures are undertaken is the physiological preparation of ones self and a grate place to start is Lifeplasticsurgery website that has a lot of information and answers to some of the concerns related to life changing surgical procedures.

THE RIGHT SURGEON FOR THE JOB

It is very important to find out all you can and read as many articles related to plastic surgery, constructive surgery, cosmetic surgery and other related topics. Finding some of the top surgeons at prices that suit your budget. Checking the clinic and the Surgeons credentials and history. Remember such procedures are not cheap and in most cases they are not covered under most medical insurance policies.

Lifeplasticsurgery website is a must visit for anyone considering or seeking information relating to life changing surgical procedures, whether it is to enhance ones physical appearance, to remedy a birth defect or simply a look and feel good surgical procedure. Always remember to find out all the facts and information before taking the decision to go under the knife of a skilful plastic surgeon. Ask to speak to some of their patients and check for the current and up to date registration with the authorities of the clinic and the surgeon.

Whilst the clich about no pain no gain is true to some extent it is important to understand what is involved, in what ever cosmetic / plastic surgery procedure you are considering. A simple face lift procedure for instance involves open wound surgery where the surgeon enters and separates the skin from the bone and flesh. Then the skin is stretched to join at strategic facial lines where the stitches will be hidden. If the surgeon is slightly complacent during this surgical procedure you could end up loosing all feeling and sensation in your face. Not forgetting the dangers of infection. Lifeplasticsurgery website can highlight some of these issues and offer solutions through the wealth of informative articles and resources.

Finally when contemplating plastic surgery the most important thing to remember is, look in to the credentials and case history of the surgeon that will be performing the procedures on you because you have to look at the results for the rest of your life. There have been cases of extreme irreversible disfigurement during common surgical procedure such as facelifts and boob jobs and so on. Provided you chose the right surgeon or the surgical team there is no reason why you should not be fully satisfied with the results of your procedure.

Bobby Ryatt, writes articles on various subjects and has a treasure chest of information and resources for you to at.www.lifeplasticsurgery.comhttp://lifeplasticsurgery.blogspot.com

Article Source:

Successful results of plastic surgery}

Norfolk youths banned from buying eggs and ketchup

Wednesday, April 9, 2008

Youths in the Norfolk town of Caister-on-Sea, near Great Yarmouth, England, have been banned from purchasing “squirty bottles” of ketchup, and eggs after a number of complaints from residents in the area. The move, which is backed by the Norfolk Police, is aimed at reducing the number of anti-social incidents occurring in the area. Sergeant Andy Brown, of the Norfolk Police, has said that no further complaints have been received since the ban came into force.

I know it sounds a bit daft, but it has made a difference because we’ve had no more reported incidents since the supermarkets came on board.

While squirting ketchup itself is not a criminal offence, the damage that it can cause, such as removing paint from cars or houses, is often enough to bring charges of criminal damage. Sgt Brown said that there were “about a dozen complaints from residents, some of them elderly, about people squirting ketchup over doors, windows and vehicles.” Martin Bailie, a spokesperson for Lidl supermarkets, has defended his staff’s actions, saying “the stores’ staff were [already] challenging youngsters who were trying to bulk buy these things. It wasn’t that we haven’t been selling eggs and ketchup to youths, but have been careful about who we have sold them to, and we are glad it has been making a difference.”

Retrieved from “https://en.wikinews.org/w/index.php?title=Norfolk_youths_banned_from_buying_eggs_and_ketchup&oldid=1141674”

Hall of Fame baseball player Kirby Puckett dies of stroke

Tuesday, March 7, 2006

Kirby Puckett, a former professional baseball player and Minnesota Twins legend, died Monday afternoon, March 6, in a Phoenix, Arizona, hospital, one day after suffering a stroke and undergoing emergency surgery for the resultant cerebral hemorrhage. He was 45 years old.

The Hall of Fame center fielder, whose .318 career batting average is surpassed only by Joe DiMaggio among right-handed hitters, was a ten-time All-Star in twelve seasons with the Minnesota Twins. “Puck” won six Gold Glove awards and five Silver Slugger awards for defensive and offensive excellence at his position, and led the Twins to World Series Championships in 1987 and 1991. He retired as the Twins’ all-time leader in hits, doubles, total bases, at-bats and runs, records that he still holds to this day. Unfortunately, his playing career was cut short in 1996, when he was diagnosed with glaucoma, which has left him blind in one eye. Even though his career was considerably shorter than those of most inductees, it was long enough for Baseball Hall of Fame eligibility. He was inducted in 2001, his first year of eligibility.

Puckett had gained weight in recent years, and was reportedly still suffering from a bitter divorce in 2002, and was still depressed about his career being cut short. His professional relationship with the Twins ended in 2002, and he went into seclusion thereafter. However, the Twins have constantly attempted to contact Puckett in hopes that he would return to help the team in some form. He also had his personal reputation sullied by an incident in 2003 where he was accused of groping a woman in a bathroom in a Minneapolis-area restaurant. He was cleared of all charges, but the emotional damage he incurred from the incident had increased his self-imposed seclusion from the baseball community.

Puckett suffered the stroke early Sunday morning at his home in Scottsdale, Arizona. He was initially transported by ambulance to Scottsdale Memorial Hospital, then was airlifted to Scottsdale Osborne Hospital for emergency surgery in an attempt to stop a cerebral hemorrhage. After that, he was transferred St. Joseph’s Hospital and Medical Center‘s Barrow Neurological Institute in Phoenix in hopes of further treatment. His condition declined, however. He received the last rites and passed away Monday afternoon.

Puckett is survived by his ex-wife Tonya, his children Catherine and Kirby Jr., and his fiancee, Jodi Olson. Funeral arrangements are pending.

Retrieved from “https://en.wikinews.org/w/index.php?title=Hall_of_Fame_baseball_player_Kirby_Puckett_dies_of_stroke&oldid=1084164”

GAO reveals $1.6 billion spent on public relations by the Bush administration in 2003-2005

Tuesday, February 14, 2006

A new 154-page Government Accountability Office (GAO) report says seven federal departments together spent US$1.6 billion on 343 contracts with public relations firms, advertising agencies, and media organizations, as well as individuals involved in such activities.

Congressional Democrats requested the report after several incidents surfaced in which journalists or commentators were paid to promote the Bush administrations programs, but did not disclose the financing, so called payola. In one case, Armstrong Williams was paid $186,000 for promotions of President Bush’s No Child Left Behind law. The administrations position was that an agencies’ mission includes spreading information about federal programs.

At that time, the GAO had independent objections to the ready-to-air news stories the administration’s provided to TV stations in order to promote it policies. The administration claimed the burden of disclosure falls to the TV stations.

Congress has now inserted a provision into an annual spending bill requiring federal agencies to include “a clear notification” within the text or audio of a prepackaged news story that it was prepared or paid for by the government.

Rep. Henry A. Waxman (D-Calif.) said “Careful oversight of this spending is essential given the track record of the Bush administration, which has used taxpayer dollars to fund covert propaganda within the United States.”

The seven agencies covered by the report are Commerce, Defense, Health and Human Services, Homeland Security, Interior, Treasury, and Veterans Affairs.

Retrieved from “https://en.wikinews.org/w/index.php?title=GAO_reveals_$1.6_billion_spent_on_public_relations_by_the_Bush_administration_in_2003-2005&oldid=545760”

The Most Common Services That Electricians Provide

byAlma Abell

The electrical system in your home helps ensure that your lights and appliances work properly when you need them. Over time, wires can become damaged and wear out. This means they will need to be replaced to ensure that your home is safe and that all of your electrical needs are met. Electricians are trained to offer the guidance that you need to help determine the root of your electrical issue and get it fixed quickly. Don’t try to tackle this on your own, as this can lead to frustration and a bad overall experience.

[youtube]http://www.youtube.com/watch?v=abWCy_aOSwY[/youtube]

Make sure the electrician you use is properly trained by ensuring they offer the following three services. While not an indicator of their experience, it can help indicate whether they will be able to help you now and in the future. Installation Make sure the electrician you use provides installation services. This can be handy when you need to replace a light fixture or are looking to build or remodel a home. Don’t trust Electricians who don’t offer this, as it could be an indicator of their lack of experience. Ask them about their installation services before deciding if they will be a good fit for you.

Repair – It can be complicated to determine what is causing your electrical issues. Make sure you let a trained electrician diagnose the situation so important and dangerous aspects are not overlooked. They have the training to determine what is causing your problems, and to determine the best way to fix it. Upgrades If the electrical system in your home is older, then it may be time to update it. You can ensure all of the appliances in your home have the electricity they need by hiring an electrician to upgrade your existing electrical system.

They will be able to remove the old wires and run new ones so your homes electrical system is operating safely and efficiently. If you live in the Little Rock area, then make sure you contact Advantage Service Company Inc. They offer the electrical services you need to take care of your issues fast. Don’t delay, make sure your home is safe and that you aren’t dealing with electrical issues by making the call.

CEO of GM outlines plan for “New GM” after auto company declared bankruptcy

Thursday, June 4, 2009

In a New York press conference at 16:15 UTC, June 1st, Fritz Henderson, the Chief Executive Officer of General Motors, which filed for bankruptcy and Chapter 11 protection from its creditors earlier today, outlined a plan for what he called a “New GM”.

Speaking to the press under safe harbor provisions of U.S. law, Henderson described the events of today as a “defining moment” in the history of General Motors. Speaking to the public he said that “The GM that let you down is history,” and described a “New GM” that he expected to result from the bankruptcy process.

Henderson stated that he envisioned the bankruptcy process would take between 60 and 90 days. He stressed several times his view that the process would be one that is executed quickly, saying that not just a sense of urgency but “pure unadulterated speed” was his expectation of the process. He emphasized that “GM remains open for business” during the bankruptcy period, continuing to sell and to support its products, and that day one motions had been filed in the bankruptcy court in order to allow this.

Regarding the bankruptcy process he said, “We will do it right. And we will do it once.”

He stated that the plan for General Motors had the support of the United Auto Workers union, the Canadian Auto Workers union, the GM VEBA, and a majority of the unsecured bondholders of GM. He also mentioned that GM had already received €1.5 million in bridge financing from the German government.

In response to questions about the possibility of the United States federal government, a majority shareholder in the restructured company, dictating future product development and strategy, such as the sale of more fuel-efficient and green vehicles; he first observed that the federal government had already stated to him that it had “no real interest in running our business” and that he expected that still to be his job. Of the specific hypothetical scenario where the management of GM wants to make one type of car, because it thinks that it is the right thing for the business, and the U.S. government wants to make another type of car, he stated that “I don’t think it’s going to happen.” Expanding on that point he stated that he expected the “New GM” to focus upon “highly fuel-efficient and green technology”, and that operating both in accordance with U.S. environmental laws and in response to customer demand would naturally result in the New GM producing the types of vehicles that the U.S. government would encourage.

The “New GM” he also expected to focus on “four core brands”, and will size its dealership to match that. He stated that GM would offer a “deferred termination” package to dealers, to allow them to cease dealing in GM vehicles in a managed and gradual way.

He stated that the bankruptcy filings did not cover General Motors’ businesses in Latin America, Europe and the Middle East, and Asia and the Pacific. Of GM’s profitable ventures in China, specifically, he stated that they were “a critical part of the New GM”. In response to questions of whether the New GM would import cars from China to the U.S., he stated the formative company’s core principle that “We build where we sell” applied in both directions, with GM building in China to sell in China and building in the U.S. to sell in the U.S., stating that this shortened supply chains.

He declined to predict when the New GM would return to profitability, stating that the goal was rather to lower the break-even EBIT point for the company. He also declined to speculate upon when the U.S. government would sell its stake in the company, saying that that was a question “better addressed to the U.S. Treasury”, and merely saying that he expected it to be “years, not months” when the U.S. Treasury felt it would give “the right return for taxpayers.”

Retrieved from “https://en.wikinews.org/w/index.php?title=CEO_of_GM_outlines_plan_for_%22New_GM%22_after_auto_company_declared_bankruptcy&oldid=4455649”

Four British energy suppliers face investigation into claims of misselling

Sunday, September 5, 2010

The Office of Gas and Electricity Markets (Ofgem), the regulator of the electricity and gas markets in Great Britain, has launched an investigation into four of the largest British energy suppliers over suspicions that they not be complying with face-to-face and telephone sales regulations. The four organisations facing scrutiny could be fined up to 10% of their annual turnover if it is found that they are breaking sales regulations. Scottish Power, npower, Scottish and Southern Energy and EDF Energy are all to face questioning by the organisation.

Ofgem has urged customers of the four companies to alert the energy regulator, “if they are concerned about the sales approach any domestic suppliers have taken when selling energy contracts, either face-to-face or by telephone,” according to a statement. “As part of the investigation process Ofgem will examine any evidence of non-compliance and consider whether there are grounds for exercising enforcement powers.”

New regulations on sales tactics by energy suppliers were recently introduced, and, Ofgem has said, energy suppliers must be “proactive in preventing misselling to customers both face to face and over the phone. Also, if suppliers are selling contracts face to face they must provide customers with an estimate before any sales are concluded. In most circumstances customers should also receive a comparison of the supplier’s offer with their current deal.” Only one in five consumers consider energy suppliers to be trustworthy, and 61% of people feel intimidated by doorstep sales people from energy companies. According to the organisation Consumer Focus, “complaints have declined since new rules came into effect this year, but suppliers still seem to be flouting the rules. Some customers are still being given misleading quotes and information, which leave them worse off when they switch provider.”

The newspaper The Guardian has reported that “householders are reporting that sales agents working for the energy suppliers are giving them misleading information and quotes which leave them worse off when they switch supplier.” Consumer Focus has said that if energy companies continue to break the rules, they could be banned from doorstep-selling completely. The report goes on to say that “new figures from helpline Consumer Direct show that while the number of complaints has fallen since last year, about 200 cases of mis-selling are being reported each month.” However, Scottish Power said it insists on “the highest standards possible for all of our sales agents”, and npower told the Financial Times that it was “confident that the processes we have in place mean that we comply with our regulatory obligations”. EDF added that it was “fully compliant with all obligations regarding sales of energy contracts”.

According to the regulator, the obligations are serious and must be followed by energy supplies, or they will face “tougher sanctions than those available under more general consumer protection law.” Ofgem has published a guide advising consumers what they should do should an energy salesperson contact them in person of by telephone. Improper sales tactics are still common in the industry—in 2008 an Ofgem investigation found that 48% of gas customers and 42% of electricity customers were worse off after switching supplier on the doorstep. Npower was fined £1.8 million in 2008 by the organisation, and Ofgem insists that they are “committed to taking action” over improper sales activities by energy companies. “Suppliers have existing obligations to detect and prevent misselling and new licence conditions were brought in following our probe to further increase protection for customers,” said Andrew Wright, a Senior Partner of the regulator. “We expect all suppliers to comply with these tougher obligations but if our investigations find otherwise we will take strong action.”

HAVE YOUR SAY
What are your experiences with doorstep salespeople? If they persuaded you to change energy providers, were you worse off as a result?
Add or view comments

Head of energy at Consumer Focus, Audrey Gallacher, called the investigation “a welcome step … to address years of customers getting a bad deal on energy prices on their doorstep. While many doorstep sales people will do a good job, the pay and rewards system continues to encourage mis-selling, despite years of regulation and voluntary initiatives. If better advice for customers and enforcement of the tougher rules doesn’t end the flagrant abuse of this form of selling the big question will be whether it should be completely banned.” Christine McGourty, director of Energy UK, which represents the leading gas and electricity companies, said that “the companies involved will collaborate with the Ofgem investigation and are awaiting further details from the regulator. Any sales agent in breach of the code will be struck off the approved energy sales register.” Which? chief executive, Peter Vicary-Smith, has said he considers the situation “shocking”, saying that the investigation “will do nothing to improve consumer trust in energy suppliers. We’re pleased that Ofgem has promised tough measures against any firms guilty of mis-selling. We hope it uses this opportunity to tighten rules around telesales so they are in line with those for face to face sales.”

SNP Westminster Energy spokesperson Mike Weir MP, however, said that the investigation “does nothing to tackle the real problem of fuel prices which leave many Scots facing great difficulty in heating their homes … Rather than tinkering around the edges Ofgem should be looking at how to reduce prices for vulnerable households.” Gareth Kloet, Head of Utilities at Confused.com, one of the UK’s biggest and most popular price comparison services, also welcomed the inquiry. “It is unacceptable for energy companies to mislead customers like this,” he said, adding that Confused.com has previously “urged energy providers to either stop the practice of doorstep selling or make it very clear to households that better deals are available online. There is no reason why door-to-door salesmen can’t show people online deals and even help households switch to them.”

“Our research reveals customers could end up paying £167 more than they need to as door-to-door salesmen are unable to offer the discounts that are applied online. The changes that have been made to date are a welcome addition to safeguard customers; however this review has been much needed for a long time. Hopefully it will mark the end of customers being overcharged and missold,” Kloet continued. “Our message to energy consumers remains the same: they should shop around online to make sure they’re getting the best deal possible and turn these salesmen away.”

Retrieved from “https://en.wikinews.org/w/index.php?title=Four_British_energy_suppliers_face_investigation_into_claims_of_misselling&oldid=2498992”

Ontario Votes 2007: Interview with Communist Party candidate Johan Boyden, Toronto Centre

Friday, October 5, 2007

Johan Boyden is running for the Communist Party in the Ontario provincial election, in the Toronto Centre riding. Wikinews interviewed him regarding his values, his experience, and his campaign.

Retrieved from “https://en.wikinews.org/w/index.php?title=Ontario_Votes_2007:_Interview_with_Communist_Party_candidate_Johan_Boyden,_Toronto_Centre&oldid=1838596”

The Weight Loss Plan Used By The Rich And Famous

Submitted by: Steve Hill

Are you on the look out for a successful weight loss program? Are you fed up with being constantly overweight? Does your excess weight make you feel depressed? Have you a low self-esteem because of your size? If you have answered yes to any of these questions then this article may well be of benefit and interest to you as am going to write about the best ways to lose weight. These weight loss solutions are used by the celebs, the stars and the rich and famous, therefore why not try them yourselves.

I have been struggling to control my weight for as long as I can remember. I have tried many weight loss programs, all of which have ended up with a negative result. This was mainly I have to admit down to my bad attitude and lack of discipline towards the diets. I am not sure why I did not put more effort into losing weight at this stage of my life, it may well have been because I had a lack of confidence in the diets and a lack of belief that they would actually work.

[youtube]http://www.youtube.com/watch?v=fG9_8MbyDMU[/youtube]

I then decided to read about how the upper members of society go about losing their excess weight. I have to admit that I am a bit sad really as I love to read the celebrity magazines such as hello etc. This may have been because I always believed that as a youngster that one day I would be rich and famous, my plan you see was to be a top footballer as I was my schools star striker when I was ten!

After reading about these famous people and about how they went about losing weight, I decided to attempt to use the same methods in an attempt to finally reach a weight I was happy with.

Most of these famous people hired a personal trainer to help them to start and sustain an exercise program. I could not afford a personal trainer but thought that I would be my own fitness coach. I started to run a few miles at least twice a day, I went to the gym three times a week and went swimming twice a week.

I allowed myself to eat basically what I wanted but limited especially fatty foods such as a takeaway to just once a week. I also made sure that I was eating far more vegetables and at least four pieces of fruit each day.

These ideas helped me to lose my excess weight.

About the Author: Steve Hill helps to promote a number of websites including:

stammering-stuttering.co.ukstutter-cure.comblog.stammering-stuttering.co.uk/blog

Source:

isnare.com

Permanent Link:

isnare.com/?aid=98220&ca=Wellness%2C+Fitness+and+Diet

Four British energy suppliers face investigation into claims of misselling

Sunday, September 5, 2010

The Office of Gas and Electricity Markets (Ofgem), the regulator of the electricity and gas markets in Great Britain, has launched an investigation into four of the largest British energy suppliers over suspicions that they not be complying with face-to-face and telephone sales regulations. The four organisations facing scrutiny could be fined up to 10% of their annual turnover if it is found that they are breaking sales regulations. Scottish Power, npower, Scottish and Southern Energy and EDF Energy are all to face questioning by the organisation.

Ofgem has urged customers of the four companies to alert the energy regulator, “if they are concerned about the sales approach any domestic suppliers have taken when selling energy contracts, either face-to-face or by telephone,” according to a statement. “As part of the investigation process Ofgem will examine any evidence of non-compliance and consider whether there are grounds for exercising enforcement powers.”

New regulations on sales tactics by energy suppliers were recently introduced, and, Ofgem has said, energy suppliers must be “proactive in preventing misselling to customers both face to face and over the phone. Also, if suppliers are selling contracts face to face they must provide customers with an estimate before any sales are concluded. In most circumstances customers should also receive a comparison of the supplier’s offer with their current deal.” Only one in five consumers consider energy suppliers to be trustworthy, and 61% of people feel intimidated by doorstep sales people from energy companies. According to the organisation Consumer Focus, “complaints have declined since new rules came into effect this year, but suppliers still seem to be flouting the rules. Some customers are still being given misleading quotes and information, which leave them worse off when they switch provider.”

The newspaper The Guardian has reported that “householders are reporting that sales agents working for the energy suppliers are giving them misleading information and quotes which leave them worse off when they switch supplier.” Consumer Focus has said that if energy companies continue to break the rules, they could be banned from doorstep-selling completely. The report goes on to say that “new figures from helpline Consumer Direct show that while the number of complaints has fallen since last year, about 200 cases of mis-selling are being reported each month.” However, Scottish Power said it insists on “the highest standards possible for all of our sales agents”, and npower told the Financial Times that it was “confident that the processes we have in place mean that we comply with our regulatory obligations”. EDF added that it was “fully compliant with all obligations regarding sales of energy contracts”.

According to the regulator, the obligations are serious and must be followed by energy supplies, or they will face “tougher sanctions than those available under more general consumer protection law.” Ofgem has published a guide advising consumers what they should do should an energy salesperson contact them in person of by telephone. Improper sales tactics are still common in the industry—in 2008 an Ofgem investigation found that 48% of gas customers and 42% of electricity customers were worse off after switching supplier on the doorstep. Npower was fined £1.8 million in 2008 by the organisation, and Ofgem insists that they are “committed to taking action” over improper sales activities by energy companies. “Suppliers have existing obligations to detect and prevent misselling and new licence conditions were brought in following our probe to further increase protection for customers,” said Andrew Wright, a Senior Partner of the regulator. “We expect all suppliers to comply with these tougher obligations but if our investigations find otherwise we will take strong action.”

HAVE YOUR SAY
What are your experiences with doorstep salespeople? If they persuaded you to change energy providers, were you worse off as a result?
Add or view comments

Head of energy at Consumer Focus, Audrey Gallacher, called the investigation “a welcome step … to address years of customers getting a bad deal on energy prices on their doorstep. While many doorstep sales people will do a good job, the pay and rewards system continues to encourage mis-selling, despite years of regulation and voluntary initiatives. If better advice for customers and enforcement of the tougher rules doesn’t end the flagrant abuse of this form of selling the big question will be whether it should be completely banned.” Christine McGourty, director of Energy UK, which represents the leading gas and electricity companies, said that “the companies involved will collaborate with the Ofgem investigation and are awaiting further details from the regulator. Any sales agent in breach of the code will be struck off the approved energy sales register.” Which? chief executive, Peter Vicary-Smith, has said he considers the situation “shocking”, saying that the investigation “will do nothing to improve consumer trust in energy suppliers. We’re pleased that Ofgem has promised tough measures against any firms guilty of mis-selling. We hope it uses this opportunity to tighten rules around telesales so they are in line with those for face to face sales.”

SNP Westminster Energy spokesperson Mike Weir MP, however, said that the investigation “does nothing to tackle the real problem of fuel prices which leave many Scots facing great difficulty in heating their homes … Rather than tinkering around the edges Ofgem should be looking at how to reduce prices for vulnerable households.” Gareth Kloet, Head of Utilities at Confused.com, one of the UK’s biggest and most popular price comparison services, also welcomed the inquiry. “It is unacceptable for energy companies to mislead customers like this,” he said, adding that Confused.com has previously “urged energy providers to either stop the practice of doorstep selling or make it very clear to households that better deals are available online. There is no reason why door-to-door salesmen can’t show people online deals and even help households switch to them.”

“Our research reveals customers could end up paying £167 more than they need to as door-to-door salesmen are unable to offer the discounts that are applied online. The changes that have been made to date are a welcome addition to safeguard customers; however this review has been much needed for a long time. Hopefully it will mark the end of customers being overcharged and missold,” Kloet continued. “Our message to energy consumers remains the same: they should shop around online to make sure they’re getting the best deal possible and turn these salesmen away.”

Retrieved from “https://en.wikinews.org/w/index.php?title=Four_British_energy_suppliers_face_investigation_into_claims_of_misselling&oldid=2498992”